Clients & families
Following the Lanterman Act and Purchase of Service Guidelines, transportation services help people get to work, school (college or Adult Ed), and day programs. These services include:
Public Transportation (Reduced Fare Bus Passes):
- Riders can use Pronto Cards, which offer reduced fares for seniors, disabled individuals, or Medicare cardholders (SDM).
- The cards are reloaded as long as the person qualifies.
- Riders must have a Reduced Fare ID, renewed every 5 years, to show they meet the SDM requirements.
ADA Paratransit Services (NCTD LIFT and MTS Access):
- Riders must get ADA Certified every 5 years through their transit agency (NCTD or MTS).
- They can schedule rides, and tickets are sent monthly if they meet the requirements.
- Pick-up and drop-off locations must be within the ADA service area.
- Approved riders may bring a Personal Care Attendant (PCA), who can ride for free.
Vouchers for Parental Reimbursement:
- Reimbursements are available to parents or clients for transportation that meets the program’s criteria.
- The amount depends on the distance traveled.
Contracted Transportation Services:
- This curb-to-curb service is for those who cannot use fixed-route or ADA Paratransit services.
- Sometimes, an aide may ride in the vehicle to assist.
Mobility Training:
Offered for individuals learning to ride fixed-route buses to work, school, or day programs. Training is short-term and focuses on teaching routes and safe travel practices.