E-Billing

Service Provider

E-Billing

E-Billing is a process that allows service providers to complete invoices over the Internet for automated processing and payment. This expedited process helps ensure invoices are prepared accurately and payments are received reliably.

LOG ON TO E-BILLING

E-Billing Enrollment Process

  1. Download the E-Billing Agreement Form or the Self-Determination E-Billing Agreement Form.
  2. Complete all sections.
  3. Email the completed forms to your assigned Resource Coordinator.
  4. Once we receive your completed forms, you will be set up in the E-Billing system for online access to your invoices. See tutorials below for instructions.
  5. For questions regarding invoices, contact Ask POS in the Business Services department.

 

E-Billing Training & Documentation

  1. All Users – covers the basics of logging in, site navigation and report viewing.
  2. Invoicing – covers the process required for invoicing including using the various calendar types.
  3. Service Provider Administration – covers how to manage your local users as the Service Provider Administrator.
  4. Attendance & DS1964 – covers the steps needed to use the DS1964 to submit attendance tracking information through the e-billing website.
  5. Full Presentation – All of the above training material in one presentation.

 

E-Billing Notes & Reminders

Please review your authorization “contract” as soon as it is received. Make sure the vendor number, service code, sub-code (if any), dates of service, and units of service are correct. If anything is incorrect, please contact your service coordinator as soon as possible. Information contained on your contract can only be changed by direction from your service coordinator.

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WARNING: If you check “No Service” on your e-billing invoice, you are indicating that you did not provide services to the client during that month, and the invoice will be deleted from the system.

 

If you have a question regarding a line on your invoice, you can check “Deferred” and type in a comment at the bottom of the “Comments Log” for the bill payer. For example, you can indicate that you provided the service on another date, or that the units of service are not what you expected.